My resume mainly highlights my ability/knowledge/expertise as a PGA Professional for over 20 years both in Private and the last 15 in public operations. My experience in corporate operations conveys an increase in customer service satisfaction/cost containment. Over a period of time, experience as a PGA Professional, Manager, and Entrepreneur, I have been able to maximize client satisfaction by offering superior service as well as collaborating with CFO’s, CIO’s and Director of Operations Managers in various problem solving solutions. In past employment at Private Clubs I authored two standards of operational manuals that exhibited my management training skills. These opportunities, as well as my past history have allowed me to hire and train 100’s of individuals leading to four in executive management positions. At this time, I wish to share other areas of skill…
Presented business plans to several banks developing banking relationships- aiding acquisition to acquire land/building allowing the public facility I owned at the time to save 13% in lease expense. (PGA tour player Brian Stuard practice there growing up)
Led advertising campaigns in radio, television, print media and direct mail for a 28% growth in customer base. Also implemented “Membership Drive” campaigns
Able to implement systems covering the full spectrum of business and computer operations accounting/financial reporting and project management.
“1992 Merchandiser of the Year Award Winner” selected on performance by my peers (PGA Southern Ohio Section)